Privacy Policy

1. Introduction

Confirm24hrs ("we", "us", "our" or "Company") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store and protect information when you visit our website, browse our Andaman tour packages, contact us or submit an enquiry through our website.

By using this website or submitting your information through our enquiry form, you agree to the practices described in this Privacy Policy.

2. Information We Collect

When you contact us or submit an enquiry, we may collect information that you voluntarily provide, including:

• Full name
• Mobile or telephone number
• Email address
• Preferred travel date
• Travel requirements or enquiry details
• Any other information that you choose to provide to us

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This information may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of your visit
• Time spent on the website
• General website usage information

This information may be used for website security, performance, analytics and improving the user experience.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and measure the effectiveness of our advertising and marketing campaigns.

We may use services such as Google Analytics, Google Ads and related Google measurement technologies. These services may collect information about how visitors interact with our website.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Google Ads and Advertising Technologies

We may use Google Ads and related advertising technologies to promote our travel services and measure advertising performance.

These technologies may use cookies or similar identifiers to measure visits, conversions and interactions with our website.

We do not use the information collected through our enquiry forms to sell or rent your personal information to third parties.

6. How We Use Your Information

We may use the information you provide for the following purposes:

• To respond to your travel enquiry
• To contact you regarding your requested tour or package
• To provide quotations and travel information
• To customise travel packages according to your requirements
• To provide customer support
• To process or manage your booking enquiry
• To improve our website and services
• To understand website usage and visitor behaviour
• To measure and improve our advertising campaigns
• To prevent fraud, abuse or security issues
• To comply with applicable legal requirements

7. Communication With You

If you submit an enquiry, we may contact you by telephone, email, SMS, WhatsApp or other electronic communication methods using the contact details that you provide.

Such communication may relate to your enquiry, requested travel package, quotation, booking assistance or other information relevant to the services you have requested.

8. Sharing of Personal Information

We do not sell, rent or trade your personal information.

Your information may be shared with trusted service providers, travel partners or other parties when reasonably necessary to respond to your enquiry, arrange requested travel services or provide customer support.

We may also disclose information when required by applicable law, legal proceedings, government authorities or to protect our rights, property or users.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes and comply with applicable legal obligations.

When personal information is no longer required, we may securely delete or anonymise it where reasonably practicable.

10. Security of Your Information

We take reasonable administrative, technical and organisational measures to protect personal information from unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

11. Third-Party Websites and Services

Our website may contain links to third-party websites or services. These third-party websites operate independently and may have their own privacy policies.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

12. Children's Privacy

Our website and services are not specifically directed towards children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take reasonable steps to remove the information.

13. Your Privacy Rights

Depending on applicable law, you may have the right to request information about the personal data we hold about you and ask us to correct, update or delete certain information.

To make such a request, please contact us using the details provided below.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website practices, technology or legal requirements.

Any updated version will be posted on this page with the revised "Last Updated" date.

15. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your information, you can contact us using the following details: